Terms of use.

Last updated: 11 November 2026

The short version: Care Signals is a weekly commercial intelligence briefing, not a lead list or professional advice. The introductory price is £29/month for 12 months, then £49/month. Billed monthly, cancel anytime.

1 · About these terms

These terms govern your use of the Care Signals website and any Care Signals subscription you purchase. By using the site or subscribing, you agree to these terms. If you do not agree, please do not use the service.

“Care Signals”, “we”, “us” and “our” refer to the provider of the Care Signals service. “You” means the individual using the site or the organisation on whose behalf a subscription is taken. If you are subscribing for an organisation, you confirm that you are authorised to do so.

2 · The service

Care Signals monitors publicly available sources and publishes a weekly commercial intelligence briefing for businesses that supply UK adult social care. Coverage starts with England. Each edition consolidates procurement, provider growth, acquisition and ownership, regulatory and direct buying signals, with an action score and a link to the public source for each confirmed fact.

The service is a briefing. It is not a lead list, a contact database, a live monitoring dashboard, a customer relationship management system, or a guarantee of any commercial outcome. Organisations named in the briefing are the subject of public reporting, not customers or partners of Care Signals.

3 · Samples and illustrative figures

The sample report on this site is a customer-facing Daily Intelligence Sample dated 11 November 2026. Its figures, including the number of records, tenders and priority items, are static and do not update automatically. They illustrate the format and method, not the current state of the market.

Scores, bands and “who should look” guidance are editorial judgements to help prioritise reading. They are not predictions of success, and an item being scored highly does not mean that any organisation will buy from you.

4 · Subscriptions

A subscription provides one seat to the weekly briefing, the archive, web and PDF access, and the account WhatsApp line. The standard plan is for one named subscriber. The PDF may be shared inside your organisation for internal use; it may not be shared externally or republished.

Team access is available by arrangement. We will confirm the number of seats and the price in writing before any team subscription starts.

5 · Billing and renewal

The introductory price is £29 per month for the first 12 monthly payments. From the 13th payment, the standard price of £49 per month applies unless you have cancelled. Prices are in pounds sterling and include VAT only where stated; any applicable VAT will be confirmed before payment.

Subscriptions are billed monthly in advance and renew automatically until cancelled. Payments are handled by our payment provider through a secure link. This website does not collect or store card details. We will confirm the price, billing date and any price change in writing before it takes effect.

If a payment fails, we may suspend access while we try to resolve it. We will not restart billing without notifying you.

6 · Cancellation

You can cancel at any time by messaging us on WhatsApp at 07925 990923. There is no notice period and no exit fee. Cancellation stops the next renewal; access continues until the end of the month you have already paid for.

If you cancel within 14 days of your first payment and have not accessed a briefing, you may request a refund of that payment. After a briefing has been accessed, the service has been supplied and the payment is non-refundable except where required by law.

7 · Delivery and access

We aim to publish each edition by 07:00 UK time every Tuesday. We may occasionally publish later because of a public holiday, a source outage, illness or another event outside our control. We will tell active subscribers if a delay is material.

You are responsible for keeping your access details secure and for using the email address or channel you gave us. We may suspend access if we reasonably believe it is being shared in breach of these terms.

8 · Acceptable use

You may use the briefing for your own internal business purposes, including sharing the PDF within your organisation. You must not:

resell, sublicense, publish or redistribute the briefing outside your organisation;
use it to build a competing database, lead list or intelligence product;
scrape, copy or systematically extract content from the website;
remove copyright, source or attribution notices; or
use the service in a way that is unlawful, misleading or infringes the rights of others.

We own the briefing text, scoring, layout and branding. Public source material remains subject to the terms of the relevant source. Source links are provided so you can verify facts directly.

9 · No professional advice

Care Signals provides commercial information, not legal, financial, regulatory, insurance or procurement advice. You are responsible for checking the underlying source before relying on an item, and for taking your own professional advice where appropriate. A public notice may be clarified, amended or withdrawn after we publish.

10 · Third-party sources and links

The briefing draws on public sources including Find a Tender, Contracts Finder, The Gazette, the Companies House public register and CQC published datasets. We do not control those sources and are not responsible for their accuracy, availability or continued existence. Links are provided for verification and convenience; following a link takes you to a third-party site with its own terms and privacy practices.

11 · Liability

We take care to check and link every published item, but the service is provided “as is” and we do not warrant that it is complete, current or error-free. To the extent permitted by law, we exclude liability for indirect or consequential loss, loss of profit, loss of opportunity, loss of goodwill or business interruption.

Our total liability arising out of or in connection with a subscription is limited to the amount you paid us in the 12 months before the event giving rise to the claim. Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded.

You are responsible for the commercial decisions you make. The briefing is one input, not a substitute for your own judgement, due diligence or professional advice.

12 · Changes

We may update these terms to reflect changes in the service, our pricing or the law. The date at the top shows the latest version. If a change materially affects an active subscription, we will tell you before it takes effect. If you do not agree, you can cancel before the change applies.

We may also change or withdraw parts of the service. If we withdraw the service entirely, we will refund any full months you have paid for but not received.

13 · Governing law and contact

These terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales, unless a mandatory consumer protection rule gives you the right to bring proceedings elsewhere.

Questions about these terms? Message 07925 990923 on WhatsApp. See also our privacy notice.

These terms are a plain-English summary of the basis on which the service is offered. They are not legal advice to you.